I was struggling today. Either them snatching my hour this weekend has totally affected me or I've got some king of fatigue syndrome. LOL.
I was fighting the sandman so much I decided to take some of my credit time and head for the door early. I was so excited to be going home. All I could see was my couch and my blanket waiting on me. I was just about to turn into my complex when I realized that I needed to pick up my prescriptions from the pharmacy. A huge sigh followed and I kept the car moving forward.
When I got to the pharmacy... "Two prescriptions for Pyatt please." The man comes back to the window and says that he has one. I should have known right then that this trip was heading down hill. Have faith I thought. I called the names of the two drugs I had come to pick up and watched the intern rush off to figure out what was going on.
He came back to the window telling me one of my prescriptions is $145. Oh hell no. WHAT?! He goes on to explain that some insurance companies don't do this and that. No homeboy... I got good insurance. Let me call them. "Can you give me back my insurance card please so I can call them about this matter?" He asks me where the card is. This is the moment the match struck the side of the box and it began to heat up. "You all have my card!" Then he asked me if I was sure. This question infuriated me. Yes I understand you get some individuals in here that forget that there cards are in their wallets but I am POSITIVE you all have my card because I was hesitant leaving it and asked the other intern if she could take a copy of the card and not the actual card. Lesson learned!!! Anyway...
While they looked for the card, I called my insurance company. I went ahead and asked them to send me another card. I know they aren't going to find my card. While I've got the rep on the phone I ask her about the drug not being covered. She puts me on hold for a minute and then comes back to tell me that the pharmacy never called to check on any drugs for me AND yes the drugs are covered.
"Ummmm... excuse me!" By HIS grace I was still calm and I explained what the lady on the phone had just told me. Then about 3 people were in front of me explaining this and that. They assured me that they had called. They why are you charging me full price? They don't know. This is going on and that is going.
OK STOP!!! By now it was an hr into this adventure. I explained that I didn't care about their explanations. I wanted my drugs at my COVERED price and nothing else. I got up on my pedestal for a second and ranted about wanting to visit a competent pharmacy that knew what they were doing and could hold on to my documents. Then I got down off my horse. I was no longer interested in seeing these people (well known pharmacy). It was my vision that I would have been curled up on my couch by that time and I wasn't. I was more pissed than a wet cat.

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